Terms & Conditions

Welcome to sswas! These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing or using our website, you agree to be bound by these terms. Please read them carefully before proceeding.


1. General Information

1.1. The website www.sswas.in (hereinafter referred to as the “Site”) is operated by sswas (“we,” “us,” “our”).
1.2. By accessing this Site or purchasing products through it, you agree to these Terms and Conditions.


2. Product Information

2.1. All products listed on our website are handmade, and slight variations in color, design, or fragrance may occur. These differences do not affect the quality or efficacy of the product.
2.2. Product descriptions, prices, and availability are subject to change without notice.


3. Pricing and Payment

3.1. All prices listed on the Site are in INR (Indian Rupees) and inclusive of applicable taxes.
3.2. Payment can be made via the methods available on the checkout page, including credit/debit cards, UPI, and online wallets.
3.3. We reserve the right to refuse or cancel orders at our discretion. If your order is canceled, we will notify you and issue a full refund.


4. Returns and Refunds

4.1. Due to the nature of our handmade products, we do not accept returns unless the item is defective or damaged during transit.
4.2. If you receive a damaged or defective product, please contact us within 7 days of delivery with proof of the issue (e.g., photographs).
4.3. Approved refunds will be processed within 10 business days to the original payment method.


5. User Account

5.1. To make a purchase, you may be required to create an account on our Site. You are responsible for maintaining the confidentiality of your account details.
5.2. We reserve the right to suspend or terminate accounts for any misuse or breach of these terms.


6. Intellectual Property

6.1. All content on the Site, including images, text, logos, and designs, is the property of sswas or its licensors and is protected under copyright and trademark laws.
6.2. Unauthorized reproduction, distribution, or use of any content is strictly prohibited.


7. Limitation of Liability

7.1. sswas shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
7.2. All products should be used as directed. If you have allergies or skin sensitivities, test the product on a small area before use.


8. Governing Law

8.1. These terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts


9. Changes to Terms

9.1. We reserve the right to update or modify these terms at any time without prior notice. Changes will be effective immediately upon posting on the Site.
9.2. It is your responsibility to review these terms periodically for updates.


10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:
Email: customercare.sswas@gmail.com
Phone: +919833792759