Privacy Policy

[sswas] (“we,” “our,” “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information:

a. Personal Information:

When you place an order or sign up on our website, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through third-party payment gateways)

b. Non-Personal Information:

We may also collect non-identifiable data through cookies and analytics tools, such as:

  • IP address
  • Browser type and version
  • Pages visited and time spent on the website
  • Referring website or source

2. How We Use Your Information

We use your information for the following purposes:

  1. Order Processing: To fulfill and deliver your order and provide customer support.
  2. Communication: To send order updates, promotional offers, or respond to inquiries.
  3. Improvement: To analyse user behaviour and improve website functionality and user experience.
  4. Legal Compliance: To comply with legal obligations and protect against fraudulent activities.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following cases:

  1. Service Providers: With third-party service providers, such as payment processors, courier partners, and analytics tools, solely to perform services on our behalf.
  2. Legal Requirements: If required by law or in response to a legal process, such as a court order or subpoena.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure Sockets Layer (SSL) encryption for data transmission.
  • Restricted access to personal data.
  • Regular security audits and updates.

While we strive to protect your data, no online platform can guarantee 100% security.

5. Cookies Policy

Our website uses cookies to improve your experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings.
  • Track site performance and usage.

You can disable cookies through your browser settings, but doing so may affect website functionality.

6. Your Rights

You have the right to:

  1. Access Your Data: Request a copy of the personal data we hold about you.
  2. Update or Correct Data: Request corrections to your personal information.
  3. Opt-Out: Unsubscribe from promotional emails by clicking the “Unsubscribe” link in the email.
  4. Delete Your Data: Request deletion of your personal information, subject to legal obligations.

To exercise these rights, contact us at customercare.sswas@gmail.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before sharing any information.

8. Children’s Privacy

Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Please review the policy periodically to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: customercare.sswas@gmail.com
Phone: +919833792759