At sswas, operated by SWAMI ENTERPRISES, we aim to provide a smooth and reliable shipping experience for all our customers.
1. Shipping Coverage
We currently ship across India through trusted courier and logistics partners.
2. Shipping Charges
Shipping charges are calculated at checkout based on the delivery location and order value.
We offer FREE Shipping on all prepaid orders above ₹949.
Orders below ₹949 may attract standard shipping charges.
3. Order Processing Time
All orders are usually processed within 1–3 business days after successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
4. Estimated Delivery Time
Delivery timelines may vary depending on the delivery location and courier availability.
- Metro Cities: 3–5 business days
- Other Cities & Towns: 5–8 business days
- Remote Areas: 7–10 business days
Delivery delays may occur during festivals, public holidays, weather conditions, or unforeseen logistical issues.
5. Order Tracking
Once your order is shipped, tracking details will be shared through SMS, email, or WhatsApp (if applicable).
Customers are responsible for providing accurate shipping details at the time of placing the order.
6. Failed Delivery Attempts
If delivery fails due to incorrect address, unavailable recipient, or refusal to accept the order, re-shipping charges may apply.
7. Damaged Packages
If you receive a damaged package, please contact us within 7 days of delivery with clear photographs/videos of the package and product.
8. Contact Us
For any shipping-related queries, please contact us:
Legal Name: SWAMI ENTERPRISES
Brand Name: sswas
Email: customercare.sswas@gmail.com
Phone: +91 98337 92759
Website: www.sswas.in